Shipping & Returns

Shipping & Delivery 

Orders are not shipped on weekends or holidays.
Please note: Each shadowbox is made to order. 
processing time is 3–5 days 
Shipping: 3-5 business days 

international shipping : 7-21 days 

Returns

Madebyjetx does not currently accept returns.We deal with every return inquiry case by case basis. You can always contact us for any return question at madebyjetx.info@mail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds ( IF acceptable )
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.